Contact Us
Last Updated: October 2026
Welcome to Lumveram
At Lumveram, we are dedicated to creating reliable and thoughtfully designed outdoor essentials that help people enjoy a more comfortable, organized, and memorable outdoor lifestyle.
From camping equipment and adventure accessories to everyday outdoor solutions, our goal is to provide products that combine functionality, convenience, and quality.
Whether you need assistance with your order, product information, shipping updates, returns, or business cooperation opportunities, our customer support team is always available to provide professional guidance and timely assistance.
For any questions or service requests, please contact us through the official channels below.
1. Customer Support
Email:
service@lumveram.com
Support Commitment:
Every message received by our team is carefully reviewed to ensure you receive accurate and helpful assistance.
We aim to respond to all customer inquiries within 24-48 business hours (1-2 business days).
To help us process your request more efficiently, please include your Order Number in the email subject line whenever possible.
2. Customer Service Hotline
Phone:
+86 29 8868 4268
Service Hours:
Monday - Friday
9:00 AM - 6:00 PM (EST)
Important Notice:
Depending on your location and telecommunications provider, additional international calling charges may apply.
3. Company Information
Lumveram operates with a commitment to product quality, responsible manufacturing, and transparent customer service.
Our team manages product sourcing, quality standards, logistics coordination, and customer experience to ensure every order receives professional attention.
Company Name: Shaanxi Xingxuan Cloud Code Technology Co., Ltd.
Registered Address:
Room 4401, Building 4, Jinxiu Xinyuan, Sanqiao Subdistrict, Fengdong New Town, Xixian New Area, Shaanxi Province
Thank You For Choosing Lumveram
We sincerely appreciate your trust and support.
Whether you are preparing for your next outdoor adventure, upgrading your camping setup, or exploring a new way to enjoy nature, Lumveram is committed to providing dependable products and a smooth shopping experience.
We look forward to being part of your journey.
Lumveram — Designed For Outdoor Moments. Built For Adventure.